Well, you could try and log a complaint. Just be prepared to be there for 45 minutes while they try and figure out what happened. I helped a guy yesterday. Had his bets turned off. Wanted them on. Kept hitting the "on" button. No luck. Frustration setting in, "what the fuck"....8-7-6-5-4-3.....I leaned over, said I can do it....tapped the "on" button just a fraction higher on his screen...2-1....all his place bets come on. Point winner! He shakes my hand in thanks. It's rare but it can happen. Even leaners are subject to whether the camera or software can read the result. I've seen leaners re-rolled and I've seen leaners accepted.